Do you have a manned headquarters?

Yes we do, we are available 24 hours a day, 7 days a week.

Are you fully licensed and trained?

All our operatives are fully trained and licensed to SIA standards.

How is the commission paid?

Commission is paid monthly.

Who will deal with customer disputes?

We have a department specifically dedicated to resolving any queries regarding the ethical treatment of the members of the public and the professional conduct of our personnel in the field.

Am I covered for public liability insurance?

Yes, Gemini Parking Solutions carry Public and Personal liabilities cover of £10 and £5 million respectively

Who deals with customer disputes?

All signage within the car parks will be clearly labeled Gemini Parking Services and will be detailed with our contact details. We have a dedicated team who are available 24hrs a day and will deal with all customer disputes and queries.

How often will you be patrolling the designated area?

We operate a 24hr service with random patrols throughout the day but we can co ordinate patrols around individual requirements.

How is commission paid?

Commission is paid monthly by cheque or by bank transfer.